A sub-processor is a third party we engage that may process personal information on our customers' behalf. Under our Data Processing Addendum we publish the full list here, give 30 days' notice before adding or replacing one, and give you a right to object.
Each sub-processor is bound by written obligations no less protective than those in our DPA, and we remain fully liable to you for their performance.
The Nice fleet Platform is in operation. The list below is current and complete: it names every third party that may process customer personal information on our behalf, across both the Platform and this website. Nothing is omitted — if a vendor could see customer data, it is in the table — and we give the 30 days’ notice described above before we add or replace any of them.
Current sub-processors
| Sub-processor | Purpose | Data it may access | Location |
|---|---|---|---|
| Render Services, Inc. | Cloud hosting, managed PostgreSQL database, and encrypted database backups for the Platform | All Platform data — operator, staff, driver and student records — as stored and processed by the application | United States |
| Hostinger International Ltd. | Business email and transactional notifications | Contact details, message content | United States |
| Better Stack, Inc. | Uptime monitoring of this website | No customer data. Public page content and monitoring metadata only | United States |
| Google LLC (Google Maps Platform) | Address geocoding — placing an address our own map index does not yet have (a new subdivision, a rural road) | One street address at a time, and only when the local index has no match. No name, account, operator, user or student identifier is sent. The request is made by our server, never the browser | United States |
Third parties that are not sub-processors
These are worth naming because a reviewer will ask:
- Fonts, scripts and images — all served from
nicetechnologiesinc.com. The website loads nothing from a third-party domain, so no CDN, font host or analytics provider sees a visitor's IP address. There is no entry here because there is no third party. See Privacy Policy § 9. - Payment processing — there is none. Subscriptions are invoiced directly and settled outside the Platform, so no card or bank details are entered into it, transmitted by it, or stored in it. There is no payment processor in the list above because none is engaged, and the Platform is out of scope for PCI DSS entirely. Billing contact details travel by ordinary email, covered by the email row above.
- Integrations you connect — telematics, ELD, fuel card, payroll and student information providers you choose to link are your vendors, not our sub-processors. Data flows to them at your instruction and under your agreement with them.
Subscribing to changes
To be notified before we add or replace a sub-processor, email info@nicetechnologiesinc.com with "Sub-processor notices" in the subject and the address you want notices sent to. Account administrators are notified automatically.
Objecting
If you reasonably object to a new sub-processor on data protection grounds within the 30-day notice period, we will work with you to find an alternative. If we cannot, you may terminate the affected service without penalty and receive a pro-rata refund of prepaid fees.